Frequently Asked Questions

Can I place a same day order?

Orders must be placed 1 week in advance to accommodate special requests and specific delivery needs. Please ensure there will be someone to receive the order at the time of delivery. Hibiscus and Honey is not responsible for what happens to the order if left outside.

Yes, we love to work with all sorts of organizations! For any corporate orders, please email us at hello@hibiscusandhoney.ca

Yes, we love helping you give the gift of grazing! Before placing the order, coordinate a date and time the recipient will be present to receive the order. It’s very common where at the time of delivery recipient is not present and order has to be left at the door (not ideal).

Absolutely you can! We are proud to say we cater to most dietary needs. Whether it is gluten-free, nut-free, vegetarian, pork-free.

Please note, our food is not prepared in a allergen-free environment.
Please be aware that our products may have come in contact with some of the below ingredients, even if your platter does not contain these specific items.
Fish | Eggs | Milk | Wheat | Peanuts | Sesame | Soybeans | Tree Nuts | Shellfish

All items can be kept for up to 1 day if stored in a fridge / kept cool. Please advise us if you are looking to serve your order the day after delivery, so that we can keep your crackers and other items in its packaging or wrapped to ensure maximum freshness.
Please understand that all sales are final. Cancellations are not eligible for a credit or refund.

Have More Questions?

We’re here to help with your inquiries and custom charcuterie requests. Reach out today!